At The Truffled Hog we pride ourselves in providing excellent customer service in beautiful safe surroundings.

BOOKING TERMS & CANCELLATION

When you reserve a table, a confirmation will be sent by The Truffled Hog, this is then a binding contract between both parties. If we are unable to accept your table reservation, we will inform you of this as soon as possible and will do our best to offer an agreeable alternative or solution.

We kindly ask that any table bookings be cancelled or amended with at least 48 hours’ notice.

Cancellations made within 48 hours of the booking time, or failure to attend, may result in a cancellation fee of £10 per person. For larger bookings or special events, this may increase and will be communicated at the time of booking.

We appreciate your understanding, as late cancellations impact staffing, preparation, and other guests wishing to dine with us.

EXCLUSIVE USE

The venue is available to hire exclusively, a contract will be provided detailing exact date and timings, which both parties will sign to confirm and agree. No external caterers or beverages can be brought on site without written consent in advance. All music is provided in house, no external equipment should be brought site without prior written consent.

PAYMENTS

In our restaurant we use Square and Stripe for all online payments. Payments are non refundable unless explicitly agreed in advance.

FEEDBACK

We value all feedback, this assists us in continually enhancing our customer service and product offering. Please do contact us via email hello@thetruffledhog.co.uk so we are able to fully review and respond directly. We do not engage on social media with any threatening or aggressive behaviour.